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Casey Subaru in Newport News, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.
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Monday AM - PM. Tuesday AM - PM. Wednesday AM - PM. Thursday AM - PM. Friday AM - PM. Saturday AM - PM. Sunday Closed.
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Doesn't even deserve 1 star. Jeff in the service department is very unprofessional and shouldn't be working with customers. This is not my first encounter with him being unprofessional, but I guarantee it will be the last. I will take all of our vehicles to Tysinger from here on out.
Hall Hyundai Newport News responded. Thank you for your feedback.
We are pleased to hear that we were able to reach an amenable solution. If you have any additional questions, please do not hesitate to contact Derrick directly at Thank you. That's odd! I've have not spoken to anyone from Hall Hyundai in regards to this issue. Brought my Palisade in for its first service, received very Professional Service from everyone I worked with, from Scheduling the appointment, addressing warrantee issues and follow up. Keep up the good work. Hi, thanks for your great review, and for giving our dealership such a high star rating!
We hope you continue to choose us for all your automotive needs! Take care!
49 reviews of hall hyundai newport news - service center
Had very good experience working with Terry in the purchase of my Tucson. I thank him for his help and service to our country. I also want to thank Derrick Phillips for his persistent work in getting my peeling Sonata roof painted by Hyundai. Derrick's hard work for over 6 months led to a very successful outcome and is the main reason I decided to stay with the Hyundai brand. I have always had great service from his department and look forward to many more. COM, Hi, we are very happy to have provided you with such a positive experience!
If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! She has excellent follow up and makes you feel like you are the most important person in the world. Very friendly and easy to work with. Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves.
We're so glad to receive your positive review.
We hope to be of service to you again! Friendly and fast service. Work was done on time. Easy to get an appointment. Will continue to take my vehicles back here for service. Great dealership. Dropped my Santa Fe off for a recall and maintenance issue. I was the 1st one there before they opened. They offered coffee, shuttle service and even whether or not I needed my vehicle returned by the end of the day!
The service manager contacted me before the end of the day via text message and notified me it was completed. She even arranged for my keys to be picked up from the service desk in case I wasn't able to make it before they closed. Very professional and on time, especially with the holidays being right here. The service at this dealership is exceptional!
Proffesional,caring always committed to excellence!. Great service experience everytime with fast service, flexible team, friendly, knowledgeable, and kind. They do a thorough job on my vehicle which is important to me because it's my daughters car. Safety first. Kym, thank you for your positive review. We're glad to hear that you found our team here at Hall Hyundai Newport News so helpful.
Always puts customer first. Always fair and generous in service.
Will ensure my price is as low as possible and provide honest and fair assessments and recommendations. In order to deliver the best experience possible, we try to set high expectations for ourselves. Very professional.
Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Reason for reporting the review: Select Dealer Reviews Find the best dealership for you. Service Reviews Find good folks to fix your car. Cars for Sale Find the right car for you. Write a Review. In. Dealer Panel. Back Dealership Service Write a review.
Parts: A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. Write a review. Call Service Center This rating includes all service center reviews, with more weight given to recent reviews. Customer Service. Quality of Work. July 03, Jeff in the service. Overall Experience. Employees Worked With. Derrick Phillips 1. Report Print.
Why are we newport news' most trusted used car dealer?
Jul 21. Hall Hyundai Newport News responded Thank you for your feedback. Helpful 0. March 31, Keep up the good work. Brenda Messer 5. Derrick Phillips 5. Apr 01. Hall Hyundai Newport News responded Hi, thanks for your great review, and for giving our dealership such a high star rating!
Why does buying used benefit you?
COM. Terry Hert Sr. Chris House 5. Hall Hyundai Newport News responded Hi, we are very happy to have provided you with such a positive experience! August 19, Aug 23.
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